Last Modified: August 13, 2026
Carrie’s Courses Corporation (“CCC”, “we”, “us”, or “our”) is a Canadian corporation based in
Ontario. CCC operates a business coaching program that teaches students how to start and operate
moving box rental businesses (the “Program”), and provides managed WordPress website hosting
and technical support services to its students (together with the Program, the “Services”). CCC
operates websites at https://carriescourses.com and https://go.carriescourses.com (together, the
“Website”). Further to our Website Hosting & Services Agreement (the “Hosting Agreement”) and
the terms governing the Program, this Privacy Policy sets out how we collect, store, use, and disclose
personal information in connection with the Services and the Website. Unless otherwise indicated,
capitalized terms in this Privacy Policy have the meanings given to them in the Hosting Agreement.
By entering into the Hosting Agreement or enrolling in the Program, or by accessing or using the
Services or the Website, you consent to the collection, use, and disclosure of your personal
information in accordance with this Privacy Policy. This Privacy Policy is incorporated by reference
into the Hosting Agreement. In the event of a conflict between the Hosting Agreement and this
Privacy Policy with respect to personal information, this Privacy Policy prevails.
As the Services and Website continue to evolve, we may revise this Privacy Policy by updating this
page. The date of the last version of this Privacy Policy is posted above. We will provide you with no
less than thirty (30) days’ prior written notice of any material amendment to this Privacy Policy by
sending an email to the address associated with your account. Material amendments include changes
to the types of personal information collected, the purposes for which personal information is used or
disclosed, third-party sharing arrangements, or any other provision that materially affects your
privacy rights. Non-material amendments (such as corrections of typographical errors or minor
clarifications) may be made by updating this page without prior notice.
The Services and Website are intended for individuals who are of the age of majority in their
province, territory, or state of residence, and are not directed at minors. If you believe that we have
not adhered to this Privacy Policy, or you would like to request access to or correction of personal
information held by us, please contact our Privacy Officer using the contact details in Part V below.
PART I: COLLECTION OF PERSONAL INFORMATION
To enrol you in the Program, set up and host your website, provide technical support, and administer
billing, we may collect the following personal information:
•Full name and business name(s);
•Mailing and billing address;
•Email address and phone number;
•Payment card and billing information (collected and processed through our third-party
payment processor, Stripe, as described below);
•WordPress login credentials for your hosted website, and, where applicable, domain registrar
login credentials, stored securely in our customer relationship management (“CRM”) system
for the purpose of providing the hosting and support services;
•Your domain name and DNS configuration details;
•The contents of your hosted website, including any personal information you choose to
include on it;
•Support tickets and related materials you submit, including written descriptions and Loom
screen-recording videos;
•Records of your participation in the Program, including course progress and communications
in Program groups and calls;
•IP address, browser information, and Website analytics data; and
•All other information you provide to us in connection with the Services and the Website.
Personal Information on Your Hosted Website
Your hosted website is your own business website, and you control the content you publish on it and
the personal information you collect through it from your own customers. CCC hosts that content on
your behalf but does not use it for any purpose other than providing the hosting services. You are the
party responsible under applicable privacy laws for the personal information of your own customers
that you collect through your website, and you must maintain your own privacy policy for your
business as required by applicable law. To the extent your hosted website or the materials you
provide to us contain the personal information of another individual, you represent that you have
obtained the consents required by applicable law.
Payment Processing
Payments for the Services are collected in United States Dollars through Stripe, our third-party
payment processor, via our checkout and CRM platform. When you provide payment details, you are
providing them to Stripe, and Stripe’s own terms and privacy policy apply to that information. We do
not have access to your full credit card number, but we are able to bill your card and may have access
to certain payment details such as the name on your card, billing address, and card expiration date.
PART II: THE USE OF PERSONAL INFORMATION
We do not sell personal information to third parties. We may use personal information to:
•Set up, host, maintain, back up, and secure your website, and provide the technical support
services described in the Hosting Agreement;
•Deliver the Program and related coaching services;
•Bill and collect amounts owed to us, including automatic annual renewal charges, and send
billing notices and renewal reminders;
•Communicate with you about your account, your website, support tickets, and the Services;
•Send you informational and promotional communications where you have consented to
receive them, in accordance with Canada’s Anti-Spam Legislation; you may unsubscribe at
any time;
•Organize and manage our business records using third-party artificial-intelligence tools (such
as Anthropic’s Claude), subject to the disclosure provisions in Part III;
•Advertise and market the Services, including through lead-generation advertising on Meta
(Facebook) platforms;
•Investigate and respond to security incidents affecting your website or our server
environment;
•Pursue available legal remedies, and prosecute or defend a court, arbitration, or similar
proceeding;
•Meet legal and regulatory requirements, and seek legal advice; and
•Enforce compliance with the Hosting Agreement and applicable laws.
PART III: THE DISCLOSURE OF PERSONAL INFORMATION
Sharing Personal Information if Required by Law
We may share personal information if required by law, such as in response to a subpoena, court order,
or other legal process in any jurisdiction. If we are required by law to make any disclosure of your
personal information, we may, but are not obligated to, provide you with written notice of the
disclosure if permitted by law.
Sharing Personal Information with Third-Party Providers
Our suppliers, partners, and independent contractors (collectively, “Third-Party Providers”) may have
access to, or be provided with, personal information in connection with the purposes for which the
information was collected, including to host our Website and the Services and to facilitate their
ordinary operation. As of the last revision date of this Privacy Policy, our main Third-Party Providers
who may have access to, or store, your personal information include the following. The list below is
not exhaustive, and we may engage other Third-Party Providers from time to time:
•Stripe, Inc. (payment processing) — https://stripe.com/privacy;
•Bluehost Inc., a Newfold Digital brand (website hosting infrastructure) —
•Amazon Web Services, Inc. (backup storage) — https://aws.amazon.com/privacy/;
•Cloudflare, Inc. (DNS services) — https://www.cloudflare.com/privacypolicy/;
•Zoho Corporation (Zoho Desk support ticketing) — https://www.zoho.com/privacy.html;
•FunnelCures Inc. (CRM, checkout, sales pages, and course delivery) —
•Intuit Inc. (QuickBooks accounting, which stores customer billing and payment records) —
•NameSilo, LLC (domain registration for certain legacy arrangements) —
•Loom, Inc. (screen-recording videos you submit with support tickets) —
•Anthropic, PBC (Claude, an artificial-intelligence assistant we use to organize and manage
business records) — https://www.anthropic.com/privacy;
•Meta Platforms, Inc. (Facebook advertising and lead-generation services, including the Meta
pixel on our marketing pages) — https://www.facebook.com/privacy/policy/; and
•Our authorized technical support contractor, who performs server monitoring, maintenance,
and backup management, and who accesses personal information only to the extent strictly
required for those functions.
We may update the list of Third-Party Providers from time to time as the Services evolve. Third-
Party Providers have their own agreements and privacy policies governing the personal information
that we or you provide to them. For a current list at any time, please contact our Privacy Officer.
Data Residency and Cross-Border Transfers
Personal information may be processed and stored on servers located in Canada and the United
States, and our technical support contractor may access systems from outside North America,
including from the European Union. By using the Services, you acknowledge and consent to the
transfer of your personal information to jurisdictions outside your province, state, or country of
residence. Personal information held in other jurisdictions may be accessible to the courts, law
enforcement, and national security authorities of those jurisdictions. The Services are designed for
students located in Canada and the United States, and our practices were not designed to meet the
requirements of the European Union’s General Data Protection Regulation. If you are located in the
European Economic Area or the United Kingdom, please contact us before providing personal
information.
Sharing Personal Information if Our Business is Acquired
We may share personal information with our successors if our business or substantially all of its
assets are acquired by another legal entity, or with an assignee of our assets relating to the Services,
in each case in accordance with applicable privacy legislation.
Retention and Deletion
We keep personal information for as long as it is required for the purpose for which it was collected,
and thereafter as required for legal, accounting, and audit purposes. Following the termination of
your hosting services, your website and associated data are removed from our server as described in
the Hosting Agreement, and we retain account and billing records as required by law. If you would
like to request the deletion of personal information we hold about you, please contact our Privacy
Officer. When you request deletion, we will use commercially reasonable efforts to delete the
information from systems within our direct control and to instruct our Third-Party Providers to do the
same, subject to their applicable retention and deletion capabilities and policies.
Safeguards and Breach Notification
We protect personal information using safeguards appropriate to its sensitivity, including storage of
login credentials in our secure CRM system, mandatory security tooling and two-factor
authentication across hosted websites, restricted server access, and the other server protection
measures described in the Hosting Agreement. No security measure is perfect, and we cannot
guarantee that personal information will never be accessed or disclosed without authorization. If a
breach of our security safeguards creates a real risk of significant harm to you, we will report the
breach to the Office of the Privacy Commissioner of Canada and notify you as soon as feasible, in
accordance with the Personal Information Protection and Electronic Documents Act (“PIPEDA”).
PART IV: OUR USE OF COOKIES
Our Website and checkout pages use cookies and similar technologies. Cookies are small text files
downloaded by your web browser when you visit the Website. We, and the Third-Party Providers
whose tools operate on the Website (including our CRM and checkout platform), use cookies to
remember your preferences, maintain your session, protect the security of the Website, and collect
analytics about how the Website is used, which helps us improve the Services. Most web browsers
allow you to disable or delete cookies through your browser settings; however, parts of the Website
or checkout may not operate properly if you do so. Our analytics tools and the Meta (Facebook) pixel
used on the Website and our marketing pages may infer your approximate (city-level) location from
your IP address; we do not collect precise geolocation information.
Advertising and Analytics Technologies — the Meta Pixel and Similar Tools
Our Website and marketing pages use the Meta (Facebook) pixel, a small piece of code provided by
Meta Platforms, Inc. When you visit a page where the pixel is installed, the pixel collects information
about your visit — such as the pages you view, the buttons you click, the actions you take (for
example, submitting a form or completing a purchase), your IP address, browser information, and
identifiers stored in cookies on your browser — and transmits that information to Meta. If you have a
Facebook or Instagram account, Meta may match that information to your account and use it,
together with its own data, to show you our advertisements on its platforms, to measure the
performance of our advertising, and to build audiences of people with similar interests to our visitors.
Meta determines its own uses of some of this information and may use it for its own purposes, as
described in its privacy policy (linked in Part III above). The pixel does not give us access to your
social media accounts, and we do not receive your name or contact information from the pixel itself;
we receive it only if you choose to provide it to us, for example through a form or a purchase.
We may also use other analytics and advertising technologies that operate in a similar way from time
to time, including Google Analytics and other Google measurement and advertising tools, and the
pixels, tags, cookies, scripts, and software development kits of other analytics providers and social
media or advertising platforms. Like the Meta pixel, these tools collect information about your
device and your interactions with our Website and transmit it to their provider, which may use it to
provide analytics and advertising services to us and, in some cases, for its own purposes under its
own privacy policy. This Part IV applies to all such technologies, whether or not the specific tool is
named in this Privacy Policy, and we may add, change, or remove these tools from time to time.
By using our Website and marketing pages, you consent to the use of these technologies as described
in this Part IV. If you prefer that this information not be collected, you can: block or delete cookies
through your browser settings; use the advertising-preference controls offered by the relevant
platform (for Meta, through the ad preferences in your Facebook or Instagram account settings; for
Google, at https://adssettings.google.com); install the Google Analytics opt-out browser add-on; or
use the industry opt-out tools offered by the Digital Advertising Alliance of Canada
(https://youradchoices.ca) and the Digital Advertising Alliance in the United States
(https://optout.aboutads.info). Some United States state privacy laws treat the collection of
information by advertising technologies as a “sale” or “sharing” of personal information and give
residents the right to opt out; if you are a resident of such a state and wish to exercise that right,
contact our Privacy Officer and we will apply your request to the tools within our control.
PART V: YOUR PRIVACY RIGHTS AND HOW TO CONTACT US
Privacy Officer
CCC has designated a Privacy Officer who is responsible for overseeing compliance with this
Privacy Policy and applicable privacy legislation. You may contact our Privacy Officer by email at
info@carriescourses.com, or by phone at 1-866-775-2467, marked to the attention of the Privacy
Officer.
Your Rights
Subject to applicable law, you have the right to: (a) request access to the personal information we
hold about you; (b) request correction of personal information that is inaccurate or incomplete; (c)
withdraw your consent to the collection, use, or disclosure of your personal information, subject to
legal or contractual restrictions (noting that withdrawal of consent may affect our ability to host your
website or provide the Services); and (d) request deletion of your personal information, subject to
any legal obligations that require us to retain it. If you are located in the United States, you may have
additional rights under the privacy laws of your state; to exercise them, contact our Privacy Officer.
Complaints
If you are not satisfied with our response to a privacy-related inquiry or complaint, you may file a
complaint with the applicable privacy regulator. For matters governed by PIPEDA, you may contact
the Office of the Privacy Commissioner of Canada (https://www.priv.gc.ca). We encourage you to
contact our Privacy Officer first so that we have an opportunity to address your concern directly.